We want you to be happy with what arrives. This policy sits alongside your rights under applicable federal and state consumer protection law, which it does not limit.
Faulty or not as described
If an item arrives damaged, faulty or materially different from its listing, tell us within 48 hours of delivery with photos. We'll arrange a repair, replacement or refund, including any return freight.
Change of mind
Unused items in original condition may be returned within 14 days of delivery by arrangement. Return freight is paid by the customer and a restocking fee may apply to large or freight-delivered items. Custom-built, modified or made-to-order items can't be returned for change of mind.
Used and refurbished items
Used and refurbished stock is sold in the condition described and photographed. Please ask for extra photos or an inspection before ordering if condition matters for your use.
How refunds are paid
Approved refunds go back via the original payment method within 10 business days of the return being received and checked.
Start a return
Email support@ironyardsupply.com or call (800) 000-0000 with your order number.